Privacy policy | Alexander Home Maintenance

Alexander Home Maintenance respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or request our services.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, property address, service details, and any other information submitted through our website forms, phone calls, text messages, or emails.

We may also collect basic website usage information, such as pages visited, device type, browser type, and general location data, to help us improve our website and marketing.

How We Use Your Information

Alexander Home Maintenance uses your information to:

Respond to service requests and questions
Provide quotes, scheduling, and customer support
Complete requested home maintenance services
Send appointment updates, reminders, or follow-up messages
Improve our website, advertising, and customer experience
Maintain business records and comply with legal requirements

We do not sell your personal information.

Sharing of Information

We may share limited information with trusted service providers that help us operate our business, such as website hosting, scheduling, payment processing, advertising, or communication tools. These providers are only given the information needed to perform their services.

We may also disclose information if required by law, to protect our rights, or to prevent fraud or misuse of our services.

Text Messages and Communication

By contacting Alexander Home Maintenance, you may receive calls, emails, or text messages related to your service request, appointment, quote, or customer support. Message and data rates may apply. You may opt out of promotional messages at any time by replying STOP or contacting us directly.

Cookies and Website Tracking

Our website may use cookies and similar tracking tools to improve website performance, understand visitor behavior, and support advertising efforts. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or business recordkeeping requirements.

Third-Party Links

Our website may contain links to third-party websites or services. Alexander Home Maintenance is not responsible for the privacy practices, content, or policies of those third-party websites.

Children’s Privacy

Our services are intended for homeowners and property owners. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Alexander Home Maintenance
Pleasanton, CA
Website: www.alexanderhomemaintenance.com
Email: [Insert Business Email]
Phone: [Insert Business Phone]

Effective Date: [Insert Date]